By Keith Michael Hearit
The broad-perspective procedure of this quantity makes the content material correct and beautiful to practitioners and students in public kin, company communications, and administration. it's a beneficial textual content for classes that take a discursive method of public kin, and it additionally appeals to readers in company administration, interpreting apology as a reaction technique to company crises.
Read or Download Crisis Management By Apology: Corporate Response to Allegations of Wrongdoing (Routledge Communication Series) PDF
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